[Case Study] How to increase fees by 80% with digital transformation

In this case study, White Horse shares how they use Hinterview as a premium service. Plus, they detail how our video recruitment platform helped them to increase their prices from 10% to 18% and improve efficiencies in new sectors.

With over 30 years of experience, White Horse Professional Resources help businesses find the perfect candidates and help candidates find the perfect job within large corporations and SMEs.

Who are White Horse Employment

• Location: Wiltshire, England
• Features: Full Hinterview Platform + Hire
• Results: Digital transformation, winning more retained and exclusive business and increased fees.

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The Challenge

Prior to their digital transformation, White Horse lacked a specialism and needed consistency in their sales process.Their team charged 10% fees with no clear direction for growth. Without a niche or any technology, their potential was limited. In October 2020, Stephen Mccraith and Sarah Glover overhauled White Horse. They decided to focus on HR, tech, finance and marketing. They also strategized how they could better engage with clients and demonstrate their value proposition to boost their average fees. 50% of their clients remained whilst increasing prices from 10% to 18%.When White Horse presents Hinterview to clients, they can negotiate more successfully because they can demonstrate tangible added value.

Our premium services allowed us to increase our prices from10% to 18%.

Stephen Mccraith, Director

I’ve seen so many benefits from using video especially when we’re growing into new markets. Hinterview has been a big driving force in everything that we’re doing right now and it’s working.““