FAQs for candidates and customers

Candidate FAQs

Do I need to download anything?

No. There is nothing to download for a Hinterview. You simply need to be using an up to date version of Chrome or Firefox.

Do I need an account?

You do not need to create an account to do a Hinterview. You can access everything using the link that your recruiter will send to you.

How does Hinterview work?

A Hinterview is a two-way video call so you will need to ensure you have good WIFI or mobile signal for a quality connection. Once you are connected you will be able to discuss and prepare with the recruiter before recording your Hinterview.

How do I give permission to use my camera/microphone?

The first time you join a Hinterview you will need to allow permissions for Hinterview to access your camera and microphone. Please make sure you allow your camera and microphone permissions when prompted. If you would like to test your camera and microphone ahead of your interview you can run a free online test.

Customer FAQs

What is Hinterview?

Hinterview is a world-class video engagement and interviewing platform built by recruiters, for recruiters. The video interviewing software helps to engage candidates more effectively, win more exclusive business, and reduce time to hire by half.

What is Hintro?

Hintro is a video engagement tool which enables recruiters to engage with candidates and clients through sending short, personalised videos.

Can I add subtitles to Hintro?

Yes, you can easily add subtitles to a Hintro. They can be added automatically and are fully editable.

Can Hinterview be white-labelled?

Yes. We are able add your own branding to the platform as part of our standard service.

Is Hinterview GDPR-compliant?

Absolutely – you’re in safe hands. We are one of the most secure video interviewing platforms available.

We have an in-built dual-factor consent technology to make sure that all activity on the platform is GDPR-compliant. Plus, we're also ISO 27001 certified, which means we meet the highest internationally recognised security standard.

How can I see the full features of Hinterview?

One of the friendly Hinterview team can give you a full platform demo at a time that best suits you.

Does Hinterview integrate with Bullhorn?

Yes, Hinterview is fully integrated with Bullhorn, meaning you can use all the Hinterview features inside Bullhorn.

Find out more

Does Hinterview integrate with any other platforms?

Yes, Hinterview is fully integrated with Bullhorn, LinkedIn and WhatsApp. Plenty more integrations are planned soon!

Find out more